Automotive
Turn showroom and service enquiries into scheduled appointments automatically.
Showroom enquiry
Automation active
What's the on-road price for the SUV in white?
14:30The white SUV starts from AED 129,000 on-road. Would you like to book a test drive?
14:31Built around how automotive businesses actually work.
Manage test drive requests, service reminders and vehicle enquiries in one channel.
Sales enquiries
Share what a buyer needs before they visit the showroom.
- Specification, pricing and availability shared in chat
- Enquiries routed to the right showroom or sales rep
- Financing and trade-in questions captured automatically
Test drives & bookings
Turn interest into a scheduled visit.
- Test drives booked and confirmed without a call
- Reminders sent ahead of a confirmed appointment
- Follow-up after a test drive that didn't convert immediately
Service & ownership
Stay in touch long after the sale.
- Service due reminders based on mileage or time
- Booking and confirmation for service appointments
- Delivery updates for vehicles on order
What this looks like in a real conversation.
Each of these is a real message a customer receives, and the moment that triggers it.
The white SUV starts from AED 129,000 on-road. Would you like to book a test drive?
10:00Vehicle enquiry
Share specification and pricing the moment it's asked.
Runs on a new model enquiry
I can book a test drive for you. Does this Saturday at 11am work?
10:00Test drive booking
Book a test drive without a call to the showroom.
Offered after a pricing or spec question
Your vehicle is due for its scheduled service, would you like to book a slot this week?
10:00Service reminder
Remind owners when a service is due.
Triggered by mileage or time since last service
Good news, your vehicle has arrived at the showroom. Let's schedule your handover.
10:00Delivery update
Keep buyers updated between order and handover.
Sent as a vehicle order progresses
A typical automated journey.
What this can look like for a automotive business.
A representative scenario, not a real customer, showing how the pieces fit together in practice.
Setting
A multi-brand dealership handling both new sales and after-sales service.
Challenge
Showroom staff spent time answering repeat pricing questions by phone, and service reminders were sent manually, if at all.
Approach
- Automated specification and pricing replies for common models
- Added test drive booking directly inside WhatsApp
- Set up automatic service due reminders based on purchase date
Outcome
More test drives booked without staff involvement, and a consistent service reminder reaching every owner.
Every plan includes a shared inbox and workflow builder
The capabilities on this page aren't a separate automotive product, they're the same Botmatrics platform, configured around your customer journey.
Ready to bring WhatsApp automation to your automotive business?
Book a demo and we'll walk through how Botmatrics fits your specific customer journey.