Real Estate
Capture every property enquiry and follow up before a prospect looks elsewhere.
Listing enquiry
Automation active
Hi, I'm interested in your 2-bedroom listings in Dubai Marina.
11:02Great choice. What's your ideal budget and move-in timeline?
11:02Around 2M AED, moving in the next 2 months.
11:05Built around how real estate businesses actually work.
Capture property enquiries, qualify leads and automatically follow up with prospective buyers and tenants.
Enquiry & qualification
Ask the questions an agent would, before assigning one.
- Instant reply to enquiries from portals, ads and your website
- Budget, location and timeline captured in conversation
- Leads scored and tagged from their answers
Viewings & follow-up
Coordinate without the back-and-forth phone calls.
- Viewing requests scheduled directly in chat
- Automated reminders ahead of a confirmed viewing
- Follow-up with matched listings after a viewing
Agent tools
Give agents a clean handover with full context.
- Full enquiry and conversation history on handover
- Assignment by property type, budget or region
- Internal notes visible across the sales team
What this looks like in a real conversation.
Each of these is a real message a customer receives, and the moment that triggers it.
Thanks for your interest! To find the right match, what's your ideal budget and location?
10:00Listing enquiry
Reply the moment someone enquires about a listing.
Fires the second a new enquiry arrives
Are you looking to buy or rent, and what's your target move-in date?
10:00Lead qualification
Capture budget, timeline and requirement before an agent picks it up.
Runs before the lead reaches an agent
I can arrange a viewing this week. Does Thursday at 4pm or Friday at 11am work better?
10:00Viewing scheduling
Book and confirm a viewing without a phone call.
Offered once a lead is qualified
Following up on the Marina viewing, I've also found two similar listings you might like.
10:00Post-viewing follow-up
Stay in touch with matched listings until they're ready to decide.
Sent a few days after a viewing
A typical automated journey.
What this can look like for a real estate business.
A representative scenario, not a real customer, showing how the pieces fit together in practice.
Setting
A brokerage handling both sales and rental enquiries across Dubai.
Challenge
Portal enquiries arrived faster than agents could respond to them individually, and leads that weren't contacted within the first hour rarely converted.
Approach
- Connected portal and website enquiries directly into WhatsApp
- Automated the first reply and budget/timeline qualification
- Routed qualified leads to agents by property type and region
Outcome
Every enquiry received an instant first reply, and agents spent their time on leads that were already qualified.
Every plan includes a shared inbox and workflow builder
The capabilities on this page aren't a separate real estate product, they're the same Botmatrics platform, configured around your customer journey.
Ready to bring WhatsApp automation to your real estate business?
Book a demo and we'll walk through how Botmatrics fits your specific customer journey.