Everything you need to build better customer conversations on WhatsApp.
Botmatrics brings messaging, automation, team collaboration and customer data together on one platform built for the WhatsApp Business Platform.
How Botmatrics fits into your business.
- 1
WhatsApp
- 2
Botmatrics
- 3
Automation Engine
- 4
Team Inbox
- 5
CRM / Commerce / Business Systems
Seven capabilities. One connected platform.
Messaging
Send and receive WhatsApp messages at business scale, with full conversation history.
Automation
Build workflows triggered by customer actions, campaigns or business events.
Team Collaboration
Assign conversations, leave internal notes and work from one shared inbox.
Customer Data
Keep customer profiles, tags and history in one place, visible to your whole team.
Analytics
Track delivery, engagement and conversion across every campaign and conversation.
Integrations
Connect your CRM, e-commerce platform and internal systems through API and webhooks.
AI
Use AI to answer routine questions and assist agents, with control over the handover.
Give your entire team one place to manage customer conversations.
Every conversation, assigned clearly, with full context, so no message gets missed and no customer repeats themselves.
Conversations
- LH
Layla Hassan
Is this available in size M?
- OA
Omar Al Farsi
Thank you, received the order.
- SA
Sara Abdullah
Can I reschedule my appointment?
Layla Hassan
Automation activeCustomer profile
Layla Hassan
+971 5X XXX XXXX
- Lead status
- Qualified
- Last interaction
- 2 minutes ago
- Assigned agent
- Sales Team - Automated
- Order history
- 3 previous orders
Build automated workflows triggered by customer actions and business events.
Design a sequence once, and let it run for every customer who matches the trigger.
See the full platform in action.
Book a walkthrough tailored to your business and explore where automation fits into your customer journey.