Commerce
Abandoned Cart Recovery
Send a timely, relevant WhatsApp reminder when a customer leaves items in their cart, with a direct path back to checkout.
The problem
A large share of online carts are abandoned before checkout, and email reminders often go unread.
The outcome
Recovered revenue from carts that would otherwise be lost.
How Botmatrics helps
How Botmatrics helps with abandoned cart recovery
- Trigger a reminder automatically after a defined period of inactivity
- Personalise the message with the items left in cart
- Let customers ask questions or request help completing the order
- Track recovered orders attributed to the reminder
Example workflow
What this looks like in practice.
Cart abandoned
Wait period
Reminder sent
Customer replies or returns to checkout
Order completed
Ready to put abandoned cart recovery on autopilot?
Book a demo and we'll show you exactly how this workflow would work for your business.